Who We Are
Coast Window Cleaning is a locally owned, fully insured professional window cleaning company serving Miami-Dade County, FL. Our website is coastwc.com. If you have any questions about this Privacy Policy, please contact us at info@coastwc.com.
Information We Collect
When you submit our quote request form, we collect the following personal information:
- Full name
- Phone number
- Email address
- Service address (including zip code)
We collect this information only when you voluntarily provide it to us through our quote or contact form.
How We Use Your Information
We use the information you provide to:
- Prepare and deliver a custom service quote for your home or business
- Schedule and confirm service appointments
- Send appointment reminders and service confirmations
- Follow up after a completed service
- Send promotional offers, membership information, and updates about our services
SMS / Text Messaging
By providing your phone number and opting in via our quote form, you consent to receive text messages from Coast Window Cleaning related to your quote, appointment scheduling, service reminders, and promotional offers.
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. Message & data rates may apply.
Call Recording
All phone calls to and from Coast Window Cleaning are recorded for quality assurance, training, and record-keeping purposes. By placing a call to us or accepting a call from us, you consent to the recording of that call.
Scope of Service
Only exterior window cleaning is included in our main service. Screen cleaning, track cleaning, and interior window cleaning are separate services and are not included unless specifically quoted and agreed upon.
Sharing Your Information
We do not sell, rent, or trade your personal information. We do not share your information with any third parties for marketing or promotional purposes. We may disclose information only as required by law or to protect our legal rights.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
- Opt out of SMS: Reply STOP to any text message at any time.
- Opt out of email: Contact us at info@coastwc.com to be removed from our mailing list.
- Request deletion: Contact us to request that we delete your personal information from our records.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out:
- Email: info@coastwc.com
- Phone: (786) 551-4337
- Website: coastwc.com